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Operation to remove inflamed Appendicitis

Story from nhs.uk

"Operation to remove inflamed Appendicitis"

About: Manchester Royal Infirmary

Visited to the A & E on 9th November with sharp pains and nausea,etc for past 2 weeks , despite the wait for 15 hours was long since 8 pm. They did blood test and other samples . I was admitted to hospital on the 10th and moved me to AMU) unit for monitoring for the night and then moved to ward 11M ward the next early morning. I then had x-ray an

CT scans and showed that i had a inflamed Appendicitis which caused me constant pains below my stomach line. Had surgery to remove my appendix the very next day afternoon which , consultants, doctors and nurses were very friendly, caring , nice, approachable and well looked after. after my surgery , i was in pain and fever still remained for 5 days. The day after surgery was feeling unwell, waited for doctor to come but took too long to diagnose me ( feel asleep so could not diagnose me) until i told a nurse next day , told me to give them an idea how much volume of water i lost during my sickness and was improving by the 6th day

I stayed in hospital for 7 days where i was still on meds to keep me under controlled.Doctors and consultants came round to check on me daily to see how am i doing which was doing a bit better . I was discharged on the on the 7 th day, i was happy to be finally going home, the nurses and doctors in ward 11 were all very professional, helped look after me. Thanks to all the MRI Staff for doing an amazing job looking after patients and the food was nice too.

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Responses

Response from Manchester Royal Infirmary 6 years ago
Manchester Royal Infirmary

Submitted on 21/12/2017 at 10:09
Published on nhs.uk on 23/02/2019 at 19:06

Thank you for taking the time to write to us about your patient experience at the Manchester Royal Infirmary. It is important to us that comments are heard and seen as an opportunity provided for the service to make changes and improvements wherever possible.

We were pleased to read of the efficient way staff cared and treated you from the moment you were admitted through A&E, the AMU, and Ward 11. We were also pleased to note that both nursing and clinical staff were very friendly and professional, caring, nice and approachable and that they made you feel that you were looked after well.

We were, however sorry to note that there were occasions where you had to wait for your tests whilst on A&E and to speak to the doctors whilst you were on Ward 11. We can assure you that your concern will be raised with the corresponding departments. We will also ensure that your positive feedback is passed on to the Ward Managers so that your comment can be shared with the team involved in your care.

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your unsatisfactory experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk quoting reference number PO17/0281, they will be happy to discuss this with you.

The Patient Experience Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 22/12/2017 at 08:32
Published on Care Opinion at 10:10

Thank you for taking the time to write to us about your patient experience at the Manchester Royal Infirmary. It is important to us that comments are heard and seen as an opportunity provided for the service to make changes and improvements wherever possible.

We were pleased to read of the efficient way staff cared and treated you from the moment you were admitted through A&E, the AMU, and Ward 11. We were also pleased to note that both nursing and clinical staff were very friendly and professional, caring, nice and approachable and that they made you feel that you were looked after well.

We were, however sorry to note that there were occasions where you had to wait for your tests whilst on A&E and to speak to the doctors whilst you were on Ward 11. We can assure you that your concern will be raised with the corresponding departments. We will also ensure that your positive feedback is passed on to the Ward Managers so that your comment can be shared with the team involved in your care.

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your unsatisfactory experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk quoting reference number PO17/0281, they will be happy to discuss this with you.

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