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Short A&E trip

Story from nhs.uk

"Short A&E trip"

About: The Princess Royal Hospital / Accident and emergency

I ended up here with my 5yr old son this morning after looking for the on-site walk in centre which was not showing as closed down on the website. I didn’t really want to bother the A&E team with a bout of tonsillitis, but they were fantastic with us. The staff were extremely friendly from the receptionist to the very chatty triage nurses and finally the doctor. Waiting times were short and it was a very relaxed atmosphere (although still professional throughout) which is a first for me in a hospital. Thanks to all, keep it up

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital

Submitted on 14/12/2017 at 15:15
Published on nhs.uk at 15:32

Good afternoon,

Thank you for taking the time to provide feedback on your recent visit to the PRH A&E department. I am so pleased to hear that you had a positive experience. Receiving feedback is very much appreciated and so I will ensure I pass your lovely comments on to the A&E Unit Manager so she can share it with the team.

I do hope your son has recovered well following his tonsillitis.

Kind regards

Patient Experience Team

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