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"Breast cancer treatment"

About: Kettering General Hospital / Breast surgery

My experience at the Breast Care Unit was entirely positive and I could not have received more respectful, caring treatment.

- The unit itself is modern, attractive and purpose-built.

It was welcoming at a time when I felt very vulnerable.

- The nurses could not do enough to make sure that I understood what was happening.

- I was extremely anxious and my anxiety was managed so that even when I was having tests and procedures I was never in any real discomfort.

- After surgery, I had my own room, which was immaculate ( I checked).

- The telephone queries I had were answered very quickly by the breast care nurses.

I was treated well within the guideline times.

- The surgeon, the radiographer and the nurses treated me as an individual rather than as a set of symptoms and never rushed me. They were professional and compassionate.

- Finally I would like to thank everyone at the unit for my care, which will be ongoing.

This is a first-rate service and one of which the NHS should be proud.

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Responses

Response from Kettering General Hospital 6 years ago
Kettering General Hospital
Submitted on 19/02/2018 at 13:29
Published on nhs.uk at 14:08


Thank you for your kind words, I will make sure that the breast care unit to see your feedback.

I am pleased that reassurance was given at what I imagine was a very difficult time, I am also pleased to hear that contacting the team was easy and that questions were answered.

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