"Considerate & helpful staff and..."

About: Stafford Hospital

What I liked

The whole process for my cardioversion treatment was handled very professionally by all the staff involved from receptionists to consultants. Reception staff were always helpful and the pre-treatment blood and ECG tests were done with minimal waiting despite being on a 'first come, first served' basis. The treatment itself went well and was not stressful thanks to consideration and explanations given by the unit staff.

What could be improved

Nothing.ConsiderateBlood testConsultantsReception staff

Story from nhs.uk


Response from Stafford Hospital

Thank you for your positive feedback about your treatment. We are very pleased to hear that you were happy with the care provided and we will ensure that this is fed back to the staff involved.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful