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"Exemplary treatment and care in the Sussex..."

About: Royal Sussex County Hospital

Seven weeks ago I underwent open heart surgery to replace a faulty mitral valve.

It is a major procedure but at every turn I was given the best possible care by the cardiac team on Level 7. I have nothing but praise for them.

I was admitted with a warm welcome and made to feel comfortable and less anxious about the forthcoming operation.

The surgical team did a brilliant job: the wound is neat and has healed beautifully and the heart is pumping as it should.

The cardiac intensive care team was exceptionally kind and caring, not to say highly skilled. Nothing was too much trouble, whatever my needs, day or night.

It is obvious that the team is highly professional and works well together. They carry out life saving and life enhancing work, week in, week out, with great compassion.

I cannot thank them enough.

With so much talk about the financial and staff pressures on the NHS it was a great relief to see this unit functioning so well. Bravo!

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Responses

Response from Royal Sussex County Hospital 6 years ago
Royal Sussex County Hospital
Submitted on 01/12/2017 at 08:32
Published on nhs.uk at 10:31


Thank you for taking the time to share your experience with us.

I was so pleased to learn that the compassion and expertise shown by our staff helped make this time a little easier for you.

with best wishes for your on-going recovery

Jane Carmody

Head of Patient Experience, PALS and Complaints

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