I had a procedure at the New Victoria Hospital as part a urological investigation and I was dismayed at the lack of communication with the senior doctor. This was not just on the day of that procedure but also in the lead up period to it . They gave the impression of being detached in the brief meetings we had. This is most disconcerting for a patient who had thought there would at least some proper communication and discussion of my symptoms/ future treatment plan.
As a result, I felt apprehensive and worried about where my treatment was going. To be frank I had no confidence in the person in charge of my care. Sometimes experience is not enough if that person comes across as uncaring and simply ' going through the motions '.
"I felt apprehensive about my treatment"
About: New Victoria Hospital / Urology New Victoria Hospital Urology Glasgow G42 9LF
Posted by Glasman (as ),
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