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"RESPIRITORY TEAM"

About: The James Cook University Hospital / Respiratory medicine

I visited the respiritory department at james cook monday 20th november 2017 , the care i recieved in there was outstanding , one particular ward sister was so kind , caring and considerate in everything they did. They are a beautiful soul and very experienced in their job. Also, one particular physiotherapist, another beautiful caring and considerate person , both very professional in their jobs and made me feel like i had known them for ever. There was also one particular consultant, a very down too earth clever person, these 3 earth angels did more for me in 3 hours than what my own doctors and copd nurse have done in 20 years , these people are so hard working also with a smile too brighten the dullest room up , i cannot praise them all enough for their outstanding jobs that they do and do too the highest level possible , looking forward too seeing the A team again in a few months x

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust
Submitted on 29/11/2017 at 14:09
Published on Care Opinion at 16:36


Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the Respiratory department. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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