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MSK podiatry services

Posted By Kem

"MSK podiatry services"

About: Ayrshire Central Hospital / Chiropody/Podiatry

(as a parent/guardian),

My son was recently assessed and provided with insoles to help with flat feet which was causing him a lot of pain. The staff listened carefully and talked directly with my so which was good. I can't believe how quickly this reduced his pain and so grateful to the service for helping him.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/11/2017 at 17:11
Published on Care Opinion at 17:15

picture of Eunice Goodwin

Dear Kem,

You have been busy today, giving us such lovely feedback, thank you so much. I will pass this to the team, I am sure it will please them.

I hope you don't have any more of your family having to use our services.

Thank you and best wishes,

Eunice

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Response from Rhona Allardice, Service Lead, Podiatry, NHS Ayrshire and Arran 6 years ago
Rhona Allardice
Service Lead, Podiatry,
NHS Ayrshire and Arran

Podiatry Lead with a special remit for the Enablement Service

Submitted on 23/11/2017 at 22:57
Published on Care Opinion on 24/11/2017 at 09:44

Dear Kem

I am delighted to read that your son has had a significant positive outcome from the intervention our Podiatry MSK team provided which I will most definitely pass on.

Thank you so much for taking the time to post you and your sons experience of our service which is very much appreciated.

Best Wishes

Rhona Allardice

Podiatry Service Manager

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