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"Awful experience."

About: Circle-Nottingham NHS Treatment Centre

I had day case surgery but a few days before this I had an accident which reduced my mobility greatly. After surgery, I was given dry sandwiches to eat with no offer of anything else. I was told I was good to go home but could barely wake up. I was that sleepy, I managed to put on my top inside out and when the nurse spotted it, they said well it’s ok you are only going home. I told them that it was important to me to look respectable in public. My surgeon was not happy that I was not given surgical stockings before my surgery, just normal socks. I was never told how to wear my stockings on discharge, my best friend who is a nurse told me. On being told I could go home - even though I was barely awake, my friend collecting me refused to take me unless they got a wheelchair which they reluctantly did. I feel that I was discharged far too early and not given correct information for aftercare. I feel that my dignity was not thought about in the slightest and my welfare was not considered. I am not a person who needs special attention, but feel that I could have been cared for better.

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Responses

Response from Circle-Nottingham NHS Treatment Centre 6 years ago
Circle-Nottingham NHS Treatment Centre
Submitted on 27/11/2017 at 12:58
Published on nhs.uk at 13:32


We are sorry to hear that your experience in the Gateway did not meet your expectations.

We would like to hear from you directly to discuss your experience, please contact the Quality and Assurance team on 0115 924 8391.

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