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Cardiology Ward B18

Story from nhs.uk

"Cardiology Ward B18"

About: Royal Blackburn Hospital / Cardiology

Following a recent stay after a heart problem I have nothing but praise for all the care and attention I received:

Firstly in the cardio clinic - staff explained every step of the way what I should expect from my tests, right up to me being admitted immediately after.

The staff on the ward were very attentive and caring even though it is clear they are rushed of their feet, they took time to patiently explain treatments & medication and after care.

My family was also treat with respect and patience when they needed answers.

The doctors, nurses & ancillary staff are fantastic and I thank you from the bottom of my heart, you really did save my life.

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 17/11/2017 at 15:48
Published on nhs.uk at 16:34

Thank you for taking the time to tell us about your recent stay after a heart problem on Cardiology Ward B18 at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and attention you received during your stay and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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