"I was made to feel like I was the only..."

About: Russells Hall Hospital

What I liked

This is the first time I have been treated in any hospital in over 40 years and I would like to say from the Ambulance Crew right through A&E to theatre and after care I can only say the staff were exceptional, I hope I never go to any hospital again, but if I do Russells Hall, Dudley is where I would like to go, many thanks to all the staff.

Ten out of Ten

What could be improved

I do not believe much more could have been done, it was a Saturday night/Sunday morning which I belive are always busy.Patient careAmbulance

More about:

Story from nhs.uk


Response from Russells Hall Hospital

Thank you for your kind comments about our Accident and Emergency Department. We are pleased your experience was positive and your feedback will be passed to the Team who work in the department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful