I had an appointment for a CT scan. The signposting to the CT suite was excellent.
However, no welcome, no #hellomynameis, no explanation at all. Consequently I was uncomfortable and scared, especially as the appointment letter had said: 'allow half an hour'.
Fortunately my ordeal only lasted 12 minutes and I can use mindfulness. I looked for a name badge afterwards and didn't spot one.
"Not a nice experience sadly"
About: Prince Charles Hospital Site / General Medicine Prince Charles Hospital Site General Medicine CF47 9DT
Posted by penmoelallt (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Cwm Taf University Health Board
Update posted by penmoelallt (a service user) 6 years ago
See more responses from Kath Doughton
Update posted by penmoelallt (a service user) 6 years ago