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"Surgery for a broken ankle"

About: Frimley Health NHS Foundation Trust

I was taken to Wexham Park Hospital on 28/05/2017 following a fall which resulted in a broken ankle. The treatment I received there was outstanding.

In A&E the staff were patient, kind and caring and one nurse reassured me straight away making me feel at ease in a very difficult situation.

The next day I was taken to theatre and the surgery was very successful. All of my follow up appointments have shown that the breaks have healed correctly. In my home trust the consultant remarked on the quality of the surgery.

On the ward the doctors, nurses, carers, and other staff were very professional, caring and attentive to all of my needs and made me very comfortable.

I would have no hesitation in recommending Wexham Park Hospital and commending all of the staff there. I am very grateful for them for helping me come through a very stressful situation in the best way possible.

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Responses

Response from Frimley Health NHS Foundation Trust 6 years ago
Frimley Health NHS Foundation Trust
Submitted on 21/11/2017 at 11:38
Published on nhs.uk at 12:32


Dear Sandy

Thank you for taking the time to leave your feedback on your trip to our Emergency Department. I'm pleased to hear that the treatment was good and you felt the staff were great throughout.

The team will be delighted to read your comments. I hope you have a speedy recovery.

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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