This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"This counselling session has truly changed my life"

About: West London NHS Trust

(as a service user),

I was referred to the service when my practise nurse picked up signs of anxiety and depression. After a wait (which was about 3 months) I started seeing Sian. I can't compliment or credit her highly enough. She is excellent, so professional caring considerate and just amazing at her job. I opened up to her in a way I have never done to anyone before, None of my concerns were too trivial. I joined up a lot of dots. I dug deep down and it was amazing to learn with Sian's help how I could overcome issues that had concerned me for years. i can not recommend my experience highly enough. I am truly feeling so much better and have had some very meaningful light bulb moments which I am handling onto I'm almost tempted to get them tattooed  (and I absolutely hate tattoos!) This counselling session has truly changed my life. Now I can get back to being a partner, mother, daughter and employee etc and live a full productive happy life. thank you for giving me the opportunity and support to get better!

Please keep doing it so other can be helped too!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 6 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 04/12/2017 at 14:28
Published on Care Opinion at 16:54


Dear Mercurykq43

Thank you for taking the time to provide such positive feedback. I will pass this onto Sian. I am so pleased that our services have helped you open up and enabled you to ‘join up a lot of the dots’.

I am glad you are feeling better and feel that you can get back to your full life.

Wishing you all the best

Sara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by mercurykq43 (a service user)

Oh yes please do!

Opinions
Next Response j
Previous Response k