This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fantastic support

Story from nhs.uk

"Fantastic support"

About: Southmead Hospital

My 90 year old stepdad was taken into Southmead last month, I cannot fault the treatment, his care and the way they kept the family informed, unfortunately my lovely stepdad passed away on Friday but again the care and empathy was second to none. The bereavement office also couldn't of been more helpful.

I really want to thank all the staff even the cleaner who had a little chat with me when I was with my stepdad towards the end. Fantastic hospital and fantastic staff.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 14/11/2017 at 14:25
Published on nhs.uk on 16/11/2017 at 03:18

Dear Karen Allen,

Thank you for taking the time and trouble to provide your very kind comments regarding the care and treatment your step father received whilst a patient under our care.

Please accept our sincere condolences to you and your family for your very sad loss.

Please be assured that your feedback will be shared with the staff you have identified.

Thank you again, for your comments at what must be a very sad time for you all.

Your sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k