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"Worst experience ever"

About: Whiston Hospital / Accident and emergency

I went to A an E in server pain in my left wrist after my son hit me with a cricket bat I was seen by triage who was very nice and understanding but the X-ray department and the nurse that saw me were very rude and treated me as if I was putting it on (because I just love sitting round for hours on end in pain being treated like a idiot) I asked the nurse for a number for pals department and their words were “you don’t need that you just need to go home”

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Responses

Response from Whiston Hospital 6 years ago
Whiston Hospital
Submitted on 14/11/2017 at 14:04
Published on nhs.uk on 16/11/2017 at 03:18


We take all issues surrounding patient experience very seriously and we are extremely sorry that on this occasion your experience was not at the standard we would expect. Please contact our PALS team on 0151 430 1376 so that we can discuss this further with you with kindest regards Patient Experience Manager

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