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"Wrong address"

About: Milton Keynes Hospital

(as a service user),

This has also happened to me with Milton Keynes hospital.  For some reason they chose an address I lived at 20 years ago - there have been several in between.  I would not have known if it was not my Aunt's address. It has happened twice even though that address is not in the hospital "catchment" area.

It has made me feel angry, frustrated, disappointed and frankly see the NHS as a huge waste of money which buries its mistakes.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust
Submitted on 27/11/2017 at 12:50
Published on Care Opinion at 13:10


We are very sorry to hear that we have an incorrect address for you. In order for us to rectify this, please can you make contact with the Patient Advice and Liaison Service ( PALS) on 01908 995954 or via email on PALS@mkuh.nhs.uk. We look forward to hearing from you.

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