This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Consultant!

Story from nhs.uk

"Consultant!"

About: Eastbourne District General Hospital

During a recent consultation the consultants attitude was nothing short of disgusting! The consultant could not even be bothered to look at the location of my pain, well maybe they did but only if they have an eyeball in their ear! Enough said!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eastbourne District General Hospital 6 years ago
Eastbourne District General Hospital

Submitted on 14/11/2017 at 17:51
Published on nhs.uk on 16/11/2017 at 03:17

Dear Sarah

We are deeply disturbed to read your posting about a poor consultation with a consultant in Gastrointestinal and Liver Services at Eastbourne DGH.

What you describe is completely unacceptable, and is the not the high standard of care we expect.

We would like an opportunity to speak to you so that we can apologise in person, and gather more information that will enable us to investigate what happened in more detail.

If you would like to do this, please contact our Patient Advice & Liaison Service (PALS) on 01323 435886 or by email at: esh-tr.PALSE@nhs.net.

Please be assured that we take your concerns seriously, and in the first instance, have forwarded your full posting to senior management.

We sincerely hope that you make contact with us at your earliest convenience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k