"I would not be anxious about going to..."

About: Stafford Hospital

What I liked

I was admitted via A & E, AMU and subsequently Ward 1. I found the standard of nursing care on AMU and Ward 1 to be exemplary. I am not in a position to comment on A & E - I do not remember much about being in there. All the staff showed great kindness and were always ready to help. Ward 1 where I spent most of my time was very clean. I cannot fault it. My only complaint is that the administration re appointments/discharge seems to take forever. I do however understand the magnitude of that particular task.

What could be improved

Just speed up the administration. Most patients have to wait in excess of 2 hours to go home.

Story from nhs.uk


Response from Stafford Hospital

Thank you very much for taking the time to leave such positive feedback about our staff in AMU and Ward 1. I will ensure this compliment is passed on to the staff in those areas. I appreciate your comments about what could be improved and will also ensure these are forwarded on to the relevant person.

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