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Care Opinion

Emergency check after fall when on holiday in...

Story from nhs.uk

"Emergency check after fall when on holiday in..."

About: Cumberland Infirmary / Accident and emergency

Waited just under 1.5hrs despite notice saying wait was 2 hours.

Dealt with quite quickly and efficiently by the staff on duty

Left feeling reassured that everything was ok

Overall very satisfied

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Responses

Response from Cumberland Infirmary 6 years ago
Cumberland Infirmary

Submitted on 09/11/2017 at 08:26
Published on nhs.uk on 10/11/2017 at 03:22

I am so sorry that you suffered a fall whist on holiday but thank you very much for taking the time to write to us with your positive review of our services.

I am very pleased to hear that you received quick and efficient care from the staff in Accident & Emergency.

I shall pass your kind comments to Matron so that she can share them with the team who will be delighted to know that you appreciated the care that they provide.

I do hope that the rest of your holiday went well,

Regards,

Alison S-D

Patient experience

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