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"Not Impressed with the 'services' and GPs of..."

About: Radcliffe-on-Trent. Health Centre

As a new patient under the NHS and a new resident of Radcliffe-on-Trent, and my 1st visit to one of the Drs - they appeared anxious and in a hurry with my consultation!

The doctor kept asking me for a list of any medications i was on so they could put them on the computer system and print off the scripts. I have a history of familial inherited high cholesterol and they never bothered to ask if I had any bloods taken recently or even suggested that I should!

They didn't ask how I was feeling or if I had any health issues! I asked for a referral to a Dermatologist as was worried about 2 sinister lesions and had previously had 5 BCCs removed from my face living in the Australian sun, and they said another doctor was the GP in the Practice to see.

Waited 3 weeks to see them.

When I saw them, they too were in a hurry!

Didn't do a proper scan of my body and refused to remove the 2 lesions and said they would review the 'sinister lesion on upper lip in Jan!

I asked for a referral to a Dermatologist and they said there was no need for one!

What a shambles, Kindly take my name off the Practice List of patients.

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Responses

Response from Radcliffe-on-Trent. Health Centre 8 years ago
Radcliffe-on-Trent. Health Centre
Submitted on 25/11/2015 at 14:34
Published on nhs.uk on 07/11/2017 at 14:31


We are very sorry that you are not happy with the consultations you have had at Radcliffe on Trent Health Centre. We would be very happy to have a full discussion with you about this and to show you some of the numerous complimentary comments we receive on a regular basis regarding the quality of the medical care provided to our patients. If you would like to have a meeting at the surgery to discuss your concerns, please telephone the Practice Manager, Mr Johnson, who will arrange an appointment for you to discuss your concerns with him and one of the GPs. We note from your comments that you are planning to register with a different GP practice and we do, of course, respect that decision and wish you all the very best for the future.

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