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"outstanding care"

About: Cheltenham General Hospital / Urology

I had an emergency operation after falling ill suddenly at home on Friday morning and taken into a & e in Glos then transferred to Cheltenham ( having to spend a short stay on Snowshill ward this last weekend). I cannot speak highly enough of all the staff I came into contact with. Everyone was caring, kind, considerate, polite. The ward and all the patients were looked after to such a high standard. Everyone took the time to make sure each individuals needs were catered for and nothing was too much trouble. The team work was outstanding everyone had a job to do, knew how to do it and did it to a very high standard, no short cuts made what so ever. I cannot thank everyone enough for the way in which they looked after and cared for me( I was in Friday- Sunday). Such a well run, organised and happy ward.The ward was welcoming,had a happy atmosphere where the patient was the priority but also where everyone respected everyone who was within the department. A big thank you to everyone, keep doing what you are doing as it is spot on, you are simply the best in my books.

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