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"Excellent service today by HCA"

About: Melbourne Park Medical Centre

Today I had a spirometry test and a cardiovascular assessment. The HCA did both of these and was really professional. I was seen on time and everything was explained to me about what to expect. The HCA was efficient but patient with me as we went through each test, was encouraging and put me completely at ease. They answered all of my questions and made it a good experience. I am back there in a week for blood tests and hope I see the same HCA. A good balance of professional no nonsense but friendly approach

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Responses

Response from Melbourne Park Medical Centre 7 years ago
Melbourne Park Medical Centre
Submitted on 06/01/2017 at 08:17
Published on nhs.uk on 06/11/2017 at 16:22


Thank you for your very positive comments.

These will be passed on and greatly appreciated by the nursing team.

Kind Regards,

Management team @ MPMC

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