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"Maternity services"

About: Royal Sussex County Hospital / Maternity

I just wanted to say a massive thank you for the wonderful care myself and my family have received over the last week since the birth of our baby son.

The birth was not straight forward but my birth choices were respected and decisions were made between myself, midwives and obstetric doctors as a team. I felt fully informed on what was going on and what was going to happen next. My aftercare has been faultless and every effort has been made to keep me comfortable and the nursery nurse staff and paediatric team have been ahead of the game with my baby and identified and treated potential issues at the earliest opportunity.

You are clearly very busy but not once have I felt the slightest bit neglected.

It’s been a tough and an emotional week but your care has made it a joy as well, which I didn’t get when I had similar issues first time around at a different hospital .

What a wonderful service you are providing, thank you.

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Responses

Response from Royal Sussex County Hospital 6 years ago
Royal Sussex County Hospital
Submitted on 06/11/2017 at 10:40
Published on nhs.uk at 11:33


Thank you for taking the time to share your feedback with us.

I am so pleased that the care provided by our staff made such a difference at what must have been an extremely difficult and worrying time for you and your family.

I do hope both you and your son are now recovering well

With best wishes for the future

Jane Carmody

Head of Patient Experience, PALS and Complaints

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