"Due to the woeful inaccessibilty of out..."

About: Stafford Hospital

What I liked

Due to the woeful inaccessibilty of out of hours GP services in my area I had cause to visit Accident and Emergency in the early hours of one Saturday morning. The staff with whom I had contact (A&E receptionist, doctor and nurse/sister - sorry, not familiar with your uniforms!) were all friendly, polite and efficient, despite being at the back end of a busy Saturday night shift.

I was treated with respect throughout my visit, and was assessed, diagnosed and on my way out of the department, medication in hand, in less time than I was initially told I'd be waiting to be seen.

What could be improved

Those seats in the A&E waiting room are a bit on the hard side!

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Responses

Response from Stafford Hospital 10 years ago
Stafford Hospital
Submitted on 09/11/2010 at 13:33
Published on nhs.uk on 10/11/2010 at 04:01


Thank you for your comments. We are very pleased to hear that our staff treated you with respect and will be forwarding your feedback to the Accident and Emergency department.

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