"Due to the woeful inaccessibilty of out..."

About: Stafford Hospital

What I liked

Due to the woeful inaccessibilty of out of hours GP services in my area I had cause to visit Accident and Emergency in the early hours of one Saturday morning. The staff with whom I had contact (A&E receptionist, doctor and nurse/sister - sorry, not familiar with your uniforms!) were all friendly, polite and efficient, despite being at the back end of a busy Saturday night shift.

I was treated with respect throughout my visit, and was assessed, diagnosed and on my way out of the department, medication in hand, in less time than I was initially told I'd be waiting to be seen.

What could be improved

Those seats in the A&E waiting room are a bit on the hard side!

Story from nhs.uk


Response from Stafford Hospital

Thank you for your comments. We are very pleased to hear that our staff treated you with respect and will be forwarding your feedback to the Accident and Emergency department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful