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"His every need will be recognised and provided for"

About: Herncliffe Care Home

(as a relative),

My mother died last year. She and my father had been cared for by my brother and sister-in-law for over 3 years. After my mother died my father rapidly went down hill to the point where he needed 24 hour care.  I  live in the south of England and last week visited my father in Herncliffe Care Home, Keighley, West Yorkshire, near to the home of my brother.

I am an ex social worker, my job being to find the most suitable care for elderly people being discharged from hospital. I can honestly say that Herncliffe Care Home stands head and shoulders above any other care home that I have been involved with.

The place is absolutely spotless, the food to a high standard and varied - but the most impressive aspect is the care given to my father. His needs are catered for in every single way. He is treated lovingly by each member of staff and I have come away feeling happy and content with complete confidence that his every need will be recognised and provided for.

Environment

Environment


Appointments

Appointments


Reception

Reception


Cleanliness

Cleanliness


Toilet

Toilet


Bathroom

Bathroom


Food

Food


Liquid

Liquid


Room

Room


Privacy

Privacy


Personal Belongings

Personal belongings


Heating

Heating


Things to do

Things to do


Keeping in touch

Keeping in touch


Visitors

Visitors


Staff attitude

Staff attitude


Staff skills

Staff skills


Team work

Team work


Treatment

Treatment


Medication

Medication


Pain relief

Pain relief


Calling for help

Calling for help


Introductions

Introductions


Being listened to

Being listened to


Explanations

Explanations


Involved in decisions

Involved in decisions


Being given time

Being given time


Future plans

Future plans


Nurses

Nurses


Care Staff

Care Staff


Manager

Manager


Other staff

Other staff


Opinions
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