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Excellent care and support

Posted By Shetland patient

"Excellent care and support"

About: Golden Jubilee National Hospital / General Surgery

(as the patient),

I had a hip revision at the Golden Jubilee Hospital in Glasgow and spent 2 days in the High Dependency Unit.  

Just wanted to say thank you very much for your excellent care and support.   All staff very friendly and smiley and that's what you need on your road to recovery.  

Special thanks to Sarah, Tracey,   Michelle, Elaine and Pam the physio.

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Responses

Response from Craig Kingstree, Clinical Nurse Manager, Critical Care, Golden Jubilee Foundation 6 years ago
Craig Kingstree
Clinical Nurse Manager, Critical Care,
Golden Jubilee Foundation

Submitted on 01/11/2017 at 14:01
Published on Care Opinion at 15:56

Dear Shetland patient

Thank you for taking the time to provide such lovely feedback in relation to your recent visit to the Golden Jubilee National Hospital. I was sorry to read that you spent 2 days in HDU, however I was very pleased to read that your were looked after very well.

I will be sure to pass on your lovely compliments to the staff specifically mentioned in your post and to the management team, as I know they will be delighted to read that you received such excellent care and support. During patient’s recovery it can be a very difficult time, therefore it was lovely to also read that the staff were friendly and smiley.

Again, thank you very much for such lovely compliments and I do hope you continue to recover well.

Kind Regards

Craig

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