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The staff were all very caring and considerate

Posted By Patient 1207

"The staff were all very caring and considerate"

About: Russells Hall Hospital / Colorectal surgery

(as the patient),

The staff were all very caring and considerate. It's a difficult subject but everyone was keen to help and to explain everything very carefully. The nurse who explained the next steps couldn't have been better - she was kind, considerate and answered every question in great detail. I was really pleased that she was looking after me.

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital

Submitted on 08/11/2017 at 16:07
Published on nhs.uk at 17:31

Thank you for your feedback.

We are delighted to hear that everything was explained to you clearly and staff were able to answer your questions at what must be a difficult time.

It is our intention to provide the highest standard of care to our patients and therefore very pleasing to learn of the great example shown by the nurse who treated you.

We would like to take this opportunity to wish you all the best in your future treatment.

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