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"Left in A&E with no transport"

About: Northampton General Hospital (Acute) / Accident and emergency

(as a relative),

My father is resident in a care home. He is in his late nineties and blind. He has a UTI and bladder not draining via catheter. Taken by ambulance with a carer to A&E in the evening. around and hour and twenty minutes later, the senior nurse at the care home received a call to say they were waiting on transport to return this gentleman and his carer back to the care Home.

The next morning I phoned the A&E observation ward  to ask why this gentleman was still there and not been returned to the Home?

The carer had also phoned in to the Home (her shift was now over) and that the gentleman in question was wet and his pad not replaced. The catheter seemed to be leaking! It was pointed out to a nurse who went off and never returned.

I think this is the most disgusting treatment of an elderly person of this age, and I am taking this matter further. Even will be contacting the minister of health to lay a complaint, the press, and will certainly be contacting CQC about this treatment. Never heard so much rubbish about not having transport available. Come on Northampton Hospital, this is surely not the norm?

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