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"eye clinic"

About: Blackpool Victoria Hospital / Ophthalmology

what a nightmare . 12 week wait , no bad lost sight left eye ... got a field vision test forward...

then saw someone bedside manner out the door .. no eye drops to start with . within mins said cant help you be like this forever , cold heartless and wrong .... started on my good eye

then but drop into eye no tissue ... stinging then tissue ...... never asked me if i was on any tablets.... said eye has high blood pressure , no explanation .... you need to be on blood thinners .... funny i said i was .... they said you need to increase dose ..... hang on you cant do that .... if blood is to thin , you can get internal bleeding .....and oh it could kill you... so high blood pressure so they should of given me blood pressure check didnt ..... said take higher level of apixaban so two a day so what 4 a day ... so they should of given my a blood test , didnt ......

so it was all about me being piece of meat get in and out in the 10minutes allowed ......i left feeling i going to be totally blind in the next couple of months

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 27/10/2017 at 13:06
Published on Care Opinion at 13:35


picture of Eleanor Walsh

Thank you for taking the time to tell me about your experiences. I am sorry that from the information you have provided we were not able to meet your expectations and you did not feel we gave you the time you needed.

If you feel it appropriate and so that we can get further details about what has happened and ensure that your concerns are fully investigated please can you contact our Patient Relations team directly on:

patient.relations@bfwhospitals.nhs.uk

Thank you

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