This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Outstanding Maternity Services"

About: Pinderfields General Hospital / Maternity care

I had a tricky pregnancy and labour but found the staff from various areas within Pinderfields invaluable throughout. During my antenal care, the ANDU day unit staff were incredibly well informed and supportive, I had to go for monitoring many times and they never once made me feel daft and always helped to comfort my anxieties as well as advise me on what to do next, to ensure the safety of me and my baby. Due to this care I was booked in for induction at 38 weeks at which point I was seen on ward 18. Again, on this Ward the staff were welcoming, approachable and very knowledgeable. This made me feel well informed and included in decisions within the process, as well as comfortable and cared for. Small things such as the midwife coming in for a quick chat at 2am when I clearly couldn't sleep made all the difference. My time spent on labour ward for my daughters delivery was just as positive - the midwife was absolutely brilliant. They kept me (a highly anxious person anyway) calm through the whole experience and kept me well informed of any goings on so that I could make informed decisions when needed and felt in control of what was happening throughout my care. I felt extremely confident that me and my daughter were in good hands, even when things got tough in delivery. I especially appreciated the midwife when going to/in theatre for stitches as the adrenaline of labour was wearing off and I had again become extremely anxious, but the midwife and all the theatre staff were very supportive and walked me through the entire process. When recovering back on ward 18 the standard of care for me and my baby remained impeccable, we received lots of support with general care of baby, feeding and with my daughters tongue tie.

Everybody on the ward was highly professional, caring and supportive.

We also greatly appreciated the insight and help of the infant feeding specialist, who separated our daughters tongue tie and again we felt well informed of the process/procedure, so that we could make the decision to have it and the support we have received with feeding since that has been fantastic. We can't thank anybody at Pinderfields enough.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital
Submitted on 20/10/2017 at 07:11
Published on nhs.uk at 10:30


Congratulations on the birth of your baby daughter and thank you for finding the time to post your comments on NHS Choices (especially with a newborn!).

You have provided such lovely comments for all of the staff who were involved in your care.

I am pleased to read how attentive and supportive they all were towards you so that you were able to alleviate some of your anxieties.

I will pass on your kind feedback to all of the staff as they will be thrilled to hear what a positive impact they all had on your overall experience.

Thank you again for your feedback and I wish you and your daughter well for the future.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k