"Ridiculous waiting time"

Disappointed with my experience here for an operation. My appointment was due at 7.30am -

I was sitting waiting for 6 hours (!) in a chair with no one giving me an update on my situation and despite there only being one other person in front of me. Why bring patients in at 7.30 if you know they won't be the first to be seen? The anaesthetist gave me an update at 1pm, the only person to do so, 5.5 hours after sitting there without any information.

This experience was unnecessarily stressful and unprofessional. Very disappointed in some of the staff's handling of the situation and clear lack of organisation - six hour waiting time for a slotted operation is terrible, even for the NHS.