Hard to believe that the only HIV test option takes 7-10 days to receive results. When I asked about rapid HIV testing done nearly everyplace else, I was told "we don't do that anymore. Not sure why".
For a throat swap test, you are given a swap and told to follow the directions on the wall but ignore part of them which are outdated (e.g. Swab in now supposed to be broken in half and placed in bottle versus being thriwn away as instructions on wall indicate)! The whole place seems a chaotic mess with a long wsit time for a booked appointment. While waiting, I received a text saying that a new appointment was confirmed for the exact same date/time. When I asked at the desk, I was told to ignore it as it just confirms that I have checked in. The questionaire at checkin is confusing and ambiguous if you expect an anonymous confidential test.
There are confusing tick boxes about what any information provided will be used for.
After asking at the desk, was told that all that is really required is a name, postcode and birthdate. Felt awkward and incomfortable at every step of the way despite having been routinely tested elsewhere. All these factors destroyed my confidence in the test results that I will hopefully receive in 7-10 days!
"Mismanaged place and 7-10 Days for test results..."
Posted via nhs.uk
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