"was told to go to a homelesss shelter after..."

Words cannot describe how bad this service made me feel. As others have described, it really does make you feel worse. If you have mental health problems in the bath area and you're reading this, go seek a specialist. I was met with a self proclaimed "novice" who made me feel like a child and nothing was wrong with me just because I managed to hold it together for the first half of the meeting (have been trying to hold it together for 25 years). I suffer from deppression, chronic insomnia and social anxiety. I told him that I coulnd't go home because I have major problems at home and i'm scared I might finish myself because of this. He asked me what I wanted out of coming to the hospital, I replied clearly in a state of confusion "I don't know, I need help, I can't go home, I need someone to look after me" he then immediatly stated rudly and aggressivly that I can't be attmited and that I should try to contact friends (the time is 9:30pm and i'm shaking and crying) or go to a homeless shelter!!! Can you imagine how that made me feel? I broke down and started to have a panic attack, i couldn't breath and was on the floor. He just kept saying "i don't understand, you were ok a minute ago, (and i quote) what's wrong with you?" Yeah he said that and I couldn't belive that. I have deppression thats whats wrong and anyone who's been employed should do their research before handling someone. The worse service ever I just couldn't wait to get out of the room, in a state of panic I was looking out of the window for anyone who could really see I was in a unfit state and needed help. Eventually a nurse came in to help me get off the floor and she was more help with in the 5minutes of talking to her that the whole session with the "novice". RUH bath if we can't name names in the review how will you ever recieve feedback and have words with your mental health staff to improve or better yet replace them? As others have said its dangerous!!! After me talking and releasing the pain I experiance everyday, in a state of panic where I couldn't breath on the floor stating I want to die, I was just let go, left to walk home and wander the streets. That practitioner was asking me the most stupid questions when I was in a state of panic and turmoil. "Why are you like this" "what do you want to do about it" "we've tried to help you why are you now crying" what kind of service is this?! I've come here for help and you're grilling me down and making me feel guilty for even being there! I'm still stressed from this trumatic experiance. I kept saying I need someone who can understand me and see that i'm having a panic attack! I felt pressured beyond belief. RUH don't let your "novices" handle people with depression and thoughts of suicide you will get someone killed i'm warning you now save yourself the hassle when it finally does happen.