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"The standard of care I received was fantastic"

About: Victoria Hospital / Gynaecology

(as the patient),

I was initially diagnosed with a pregnancy of unknown location, and later with a left-sided ectopic pregnancy, in August 2017.

I found this experience absolutely terrifying but the standard of care I received was fantastic and the nurses and doctors in the Early Pregnancy Unit/Gynaecological Ward really helped to alleviate my fears. I was given telephone access to the unit/ward 24 hours a day, was welcomed and supported by all staff at each check up and felt confident that at every stage of my treatment I was being thoroughly monitored and cared for. The doctors, and nurses in particular, took time to explain each stage of my treatment, answer questions and listen to how I was feeling, despite obviously being extremely busy. The level of care I received made a difficult situation just that bit easier, and I will always be grateful for that.

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Responses

Response from Sandra Fawns, Team Leader, Covid Vaccination Programme, NHS Fife 6 years ago
Sandra Fawns
Team Leader, Covid Vaccination Programme,
NHS Fife
Submitted on 13/10/2017 at 14:23
Published on Care Opinion at 16:36


picture of Sandra Fawns

Dear ghn62

Thanks you for taking the time to let us know about your experience in the Early pregnancy unit and also Ward 32.

On behalf of the staff within both areas, we are very grateful of your feedback and pleased we were able to make a difficult experience with us a positive one, especially under the circumstances that you found yourself in.

Feedback like this really means a lot to the team and I will ensure your comments are passed on to all concerned.

May I thank you again for your lovely comments.

Very Kind Regards

Sandra Fawns

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