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"Finch ward"

About: Lakeside Unit / Finch Ward

(as a carer),

I don't feel they listen to the friends and family of ill patients and endanger them. During my relative's illness, they have not listened to the way they've acted.

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Responses

Response from Kay Allen, Inpatient Service Manager, West London NHS Trust 6 years ago
Kay Allen
Inpatient Service Manager,
West London NHS Trust
Submitted on 03/11/2017 at 13:32
Published on Care Opinion at 15:11


Dear Carer

I am sorry that you are unhappy with the care pathway of the patient. It is difficult for me to comment further without knowing all the details but we would usually include carer's in the planning if the patient is in agreement.

Once again I am sorry if the care did not progress the way you had hoped.

best wishes

Kay Allen

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