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Emergency care

Story from nhs.uk

"Emergency care"

About: Russells Hall Hospital

My daughter was seen in the above emergency care centre on Saturday 30th September with triamegal neuralgia. The care was second to none ,she was seen by a doctor in their final year who gave her a full and thorough examination and even though they were convinced of the diagnosis they requested a more experienced doctor to review her who confirmed the diagnosis. The care was second to none. My daughter was given reassurance and ongoing advice. The care could not have been better if she had received private consultation or care.

Well done Russell's Hall your reputation has been with our family.

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital

Submitted on 04/10/2017 at 11:40
Published on nhs.uk on 06/10/2017 at 04:17

Dear Pat,

Thank you for taking the time to provide your feedback.

We pride ourselves on offering our patients the highest standards of care and we will be very happy to pass your comments onto the team who looked after your daughter as part of our ongoing commitment to improving patient experience.

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