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"Very professional and a caring practitioner"

About: St George's Hospital (Tooting) / Neurology

I was seen at neuroscience day unit early today at 8.30 am to have a botox injections for my chronic migraine.

I was a bit anxious when I arrived having seen the injection in you tube before my procedure.

My practiitioner called me on the side and explained in details how and where the botox will be injected. Very proffesional positive and very kind caring nature.

They made me feel calm and relaxed.

Again before they started the injections they asked me if i was ok and stopping after every injection asking again and again how I was.

Being seen by someone who rreally care made me feel better already. I would like to say a big thank you to them. You are rrealy a true star and a great-asset to your organisation

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Responses

Response from St George's Hospital (Tooting) 6 years ago
St George's Hospital (Tooting)
Submitted on 20/10/2017 at 15:21
Published on nhs.uk at 16:33


We would like to thank you for your positive comments of the care services provided at St George's Hospital. We are pleased that you found staff at the Day Unit to be professional, positive and kind caring in nature and have shared your feedback with staff at the Neuroscience Day Unit who will be delighted to hear of your experience.

We welcome all comments and feedback about our services which assist us in improving our services for better patient experiences.

Kind Regards

Elaine Bucknor

Patient Advice and Liaison Service Manager

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