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Very Caring

Story from nhs.uk

"Very Caring"

About: Salford Royal / Neurosurgery

From the moment I was taken down to the theatre everybody way very relaxed and freindly which calmed me right down. I had an Olfactory Groove Meningioma removed in a 9 hour operation and was made to feel very special and cared for, couldn't have asked for more or better.

I'm well on the mend just nearly two weeks later and cannot thank the Salford Royal Neurosurgery team enough. They are very special people. Thank you All!!

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Responses

Response from Salford Royal 6 years ago
Salford Royal

Submitted on 14/12/2017 at 11:38
Published on nhs.uk at 12:31

Dear Lorna

Many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service, and that you were happy with your treatment.

You are indeed right, a pleasant manner, and being put at your ease is what the caring profession and our NHS is all about.

We would be happy to share this with the team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again, and we wish you all the best with your continued recovery.

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