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Always calming and reassuring me.

Posted By annime

"Always calming and reassuring me."

About: University Hospital Wishaw / Endoscopy

(as the patient),

As a young man with Asperger's I was really anxious about going into Wishaw General Day Surgery/Endoscope for a procedure. The staff in the hospital were amazing, explaining every step in the process, always calming and reassuring me.

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Responses

Response from Fiona Cowan, Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire, NHS Lanarkshire 6 years ago
Fiona Cowan
Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire,
NHS Lanarkshire

Submitted on 29/09/2017 at 15:24
Published on Care Opinion at 15:46

picture of Fiona Cowan

Dear Annime


Thank you very much for your email to care opinion.

I am delighted to hear that you have had such a positive experience. It is often an anxious time for patients preparing and undergoing a procedure so it is very encouraging to hear that the team at Wishaw have looked after you exceptionally well.

I hope you have since recovered,


Kind Regards

Fiona Cowan

Senior Nurse, Theatre, Day Surgery and Endoscopy

NHS Lanarkshire

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