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"Excellent treatment for my 90 year old dad"

About: Seacroft Hospital

Both I and my sister have taken our 90 year old dad to several appointments in the Eye Clinic at Seacroft. We were very relieved that we were able to attend clinic at Seacroft rather than having to go to St James, as Seacroft is obviously much smaller and seems more friendly.

We are impressed by all the staff we have encountered, from the friendly and helpful receptionist, through all the nurses for various checks, to the doctor who performed the injections in dad's eye. Everyone was very reassuring and kept us informed of the deterioration or improvements in both the health of his eye and his vision.

Appointments have been forthcoming quickly, and we have been surprised how quickly dad was seen by each of the different nurses and doctors for his checks.

Our family has always been exceptionally fortunate in our dealings with the NHS, but Seacroft is particularly friendly and professional.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 6 years ago
Submitted on 24/10/2017 at 16:55
Published on Care Opinion at 19:09


Dear Anonymous

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that your dad had such a pleasant experience whilst using our services.

I am delighted to know that our services are delivering a level of care that met your needs and fulfilled all your expectations.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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