"Useless and damaging"

I sought out this service when I was experiencing a bad flare up of my PTSD. At my first intake appointment the counselor called me an addict because I was taking medication prescribed by a Doctor from my home country for my PTSD. The counselor then missed appointments without notification and I only found out when I turned up to the office and they told me they were sick. When we finally came together again the counselor told me that I did not fit into the boxes on their list of treatable disorders and that I was too complex. The counselor sent me away just saying to call someone else and that I would have to pay for private care, which I can't afford. Frankly the counselor's disdain for me from the beginning was not conducive to a healing environment. The doctor refused to accept that because I have been dealing with and heal for years from my PTSD that I could not have a sudden flare up. I came for help and went away with a terrible opinion of this whole service. I will never recommend this for anyone because you are trying to heal from lists of symptoms and mental health is never that way as each person is individual to what they are going through and how they can be helped.