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Review on Acute Medical Unit

Story from nhs.uk

"Review on Acute Medical Unit"

About: Queen Alexandra Hospital

My daughter recently was admitted to the Acute Medical Unit , the staff were very caring and supportive . Nothing was too much trouble for them . They made it very clear at all times what was happening and what was going to happen but maintaining that she had full control and they would only act if she was happy to go ahead. They allowed her to have someone with her all night making us feel welcome. Wonderful staff with first class medical care.

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Responses

Response from Kathy Parker, PALS & Complaints Coordinator, Portsmouth Hospitals NHS Trust 6 years ago
Kathy Parker
PALS & Complaints Coordinator,
Portsmouth Hospitals NHS Trust

Submitted on 25/09/2017 at 15:19
Published on Care Opinion at 21:40

Thank you so much for taking the time to share your story.

I will pass your kind words to our staff in the Acute Medical Unit, they will be delighted to hear you have shared such positive comments about you daughters treatment.

I hope your daughter is making a speedy recovery

Kind regards

Kathy

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