app at eye clinic always along wait but last app waited over 2hours, had to ask staff what was happening and reply was running late, half hour later ,change of staff and again had to ask
and nurse very apolegetic said consultant was running late. Had to cancel appointment
as husband was waiting in car and had to get home.
Made another appointment which was
3 weeks later , as yet to attend !! . The nurses are always polite but there is a huge lack of
communication between patients and staff. Hope next appointment on the 27th Sept
is a little more organised.
Regards
Sandra Lynch
"NO commumication from staff when waiting over..."
About: Princess Alexandra Hospital / Ophthalmology Princess Alexandra Hospital Ophthalmology CM20 1QX
Posted via nhs.uk
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