This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Absolutely useless for getting things done

Story from nhs.uk

"Absolutely useless for getting things done"

About: New Cross Hospital / Urology

Had to wait about a year just to get a consultation in the Urology department. Then another 4 months before my pre-op was arranged. Now just been told my pre-op has been pushed back another week!

Very upsetting and distressing, this is what our taxes go on. Completely ruined my chances for my new job, as was hoping to get my surgery done and recovered before I start. Now thanks to NHS new cross, its been totally ruined.

Appalled at the lack of organisations, telling me the day before my pre-op that its cancelled. Disgusting.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
The Royal Wolverhampton NHS Trust

Submitted on 13/11/2017 at 11:01
Published on Care Opinion at 13:59

Thank you very much for taking the time to post your comments relating to your recent patient experience. I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k