This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

ED provided excellent care for my 5 year old...

Story from nhs.uk

"ED provided excellent care for my 5 year old..."

About: Royal Cornwall Hospital (Treliske) / Emergency Department

Last night my daughter was admitted to the paediatric department of ED following a very nasty break to her arm. From the second we got there, my daughter was given excellent treatment, care, reassurance and staff demonstrated fantastic communication skills with her. On a day that they were extremely inflicted with patients, staff still remained professional and caring. I cannot thank this department enough for the care they gave my daughter and I would have no hesitation in recommending them.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Cornwall Hospitals NHS Trust 6 years ago
Royal Cornwall Hospitals NHS Trust

Submitted on 13/10/2017 at 16:04
Published on Care Opinion at 16:41

Dear Anonymous

Thank you for taking the time to post a review of Royal Cornwall Hospitals NHS Trust paediatric team within ED, it is wonderful to hear that you had such a positive experience when you were there with your daughter and you felt that the staff were caring and professional throughout.

I will ensure that I pass your feedback and compliments on to the relevant team who would have been taking care of your daughter.

I am sorry for the delay in responding to your review and I do hope that your daughter's arm is healing well.

With kind regards

Michaela Brewer, Patient Experience Coordinator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k