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Excellent attention and service

Posted By Nell2001

"Excellent attention and service"

About: Bromley Healthcare / Bladder and bowel management (continence)

(as a staff member posting for a patient/service user),

I want to thank Rachel for her very prompt attention, advice, understanding and arranging for products for my wife's incontinence.

Please pass on my thanks to Tina for her prompt attention and action.

Thank you again for your excellent attention and service which is very much appreciated.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare

Submitted on 21/09/2017 at 07:18
Published on Care Opinion at 14:08


Dear Nell(2001)

Thank you so much for taking the time to feedback via the staff regarding the excellent attention and service that you have received. We will ensure that both Rachel and Tina are informed.

We receive many comments regarding this service, usually expressing appreciation of the staff sensitivity when dealing with these very personal issues.

With Best Wishes to both you and your wife.

Julie

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