"I was brought in by Ambulance Boat after..."

What I liked

I was brought in by Ambulance Boat after fracturing my wrist while on holiday on Bryher. I was anxious and in pain and it helped enormously that both paramedic and hospital staff were reassuring without being patronising. They couldn't X-ray me but they confirmed the diagnosis and stabilised me. I was only there for a short time, as the Air Ambulance was able to get me to Truro that evening, but I have remembered the kindness and calm efficiency of all the staff.

Story from nhs.uk

Responses

Response from St Mary's Hospital 6 years ago
St Mary's Hospital
Submitted on 13/11/2013 at 10:32
Published on nhs.uk on 14/11/2013 at 03:00


Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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