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Caring, Professional staff

Story from nhs.uk

"Caring, Professional staff"

About: Royal Blackburn Hospital / Accident and emergency

On two occasions recently I have had cause to visit Blackburn Royal Hospital both times the staff in A & E and on the wards have been, pleasant, helpful and professional. I can recommend Blackburn hospital to anyone needing their care.

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 18/09/2017 at 11:47
Published on nhs.uk at 12:31

Thank you so much for your feedback regarding your two recent visits to the Emergency Department at Royal Blackburn Teaching Hospital, and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the care and treatment provided by the staff and I will ensure your comments and thanks are passed onto the team who will be delighted to receive your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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