Having entered the walk in centre at Trafford General I was dismayed to find a rather packed waiting room. I gave my details to the friendly reception staff and took a seat. To my amazement because of the nature of my injury ( a broken toe) I was triaged quickly and seen by a very friendly nurse. I was advised that there was probably a fracture bit to go to x-ray to be certain. I was advised where to go and was seen 20 mins later by the radiologist who was polite and efficient.
Having had the x-rays taken I was advised to head back to reception but that I had indeed broken my toe.
I headed back and queried waiting times to get results as I again noted the number of people waiting. I was advised that it would be quite quick. No sooner had I sat down then I was called to be seen by a nurse. This nurse again explained that my toe was broken and advised of the best course of action. I was also advised to head to the pharmacy across the road to obtain painkillers as it was cheaper. It is simple things like this that show that people care. Excellent caring attitude by all especially this nurse at the end. Thank you
"Excellent facility, excellent staff"
About: Trafford General Hospital Trafford General Hospital Manchester M41 5SL
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Manchester University NHS Foundation Trust
See more responses from Trafford General Hospital